About Our Caregivers

When it comes to finding care for a loved one, there are a variety of options. One of the most common choices families must make is hiring a private caregiver or hiring a home care agency. While there are similarities in the services offered, partnering with a licensed care provider like AnswerCare is the safest and best choice for a variety of reasons.

Licensure & Background Checks

In addition to meeting the rigorous criteria outlined by the state in order to qualify for agency licensure and certification, families can feel confident knowing that each member of our team has been thoroughly vetted through:

  • Interviews
  • Skills checks
  • Reference verification
  • Bureau of Criminal Investigation (BCI)
  • Department of Motor Vehicles (DMV)
  • Abuse Registry verification
  • Comprehensive drug screen
  • Nurse Aide Registry verification
  • Offender Registry verification
  • Attorney General Crime Watch Registry verification
  • Inspector General Compliance Registry verification
  • Federal Agency Registration (SAM)

In addition, once employed by AnswerCare, team members must participate in an intensive onboarding and orientation process, as well as ongoing training and education to keep skills sharp and meet a wide variety of client care needs – from client safety to Alzheimer’s care. Ongoing training and regular performance evaluations help ensure consistent, high-quality care. In addition, unlike working with private hires, payroll taxes, workers compensation, and liability insurance are covered by AnswerCare. 

Customized Client / Caregiver Matching

With highly customized client / caregiver matching, we are able to select a caregiver who shares similar interests and personality traits as your loved one. This helps ensure a quick bond is formed, making clients feel comfortable and confident. Should a client / caregiver match ever be less than ideal, we will happily identify another caregiver from our team who is equipped to meet the care needs of your loved one.

Caregiver Back Ups

We recognize that from time-to-time, caregivers need time away from their job for a variety of reasons. To help facilitate this, without sacrificing the high-quality care we’ve been recognized for, we are able to provide a backup caregiver to ensure clients receive the same exceptional care they have come to expect, without interruption. 

If you’re interested in learning more about why partnering with AnswerCare is the best choice for Ohio families, reach out to us at 855.213.1511 to schedule a free in-home consultation to learn more.